Managed billing

Simply the easiest way to bill. Active's Managed Billing allows service providers access to all the advantages of a carrier scale, proven billing system backed up with the direct support of an experienced billing operations team. All at a fraction of the cost of traditional in-house operations.
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Committed to service

We believe in listening, being responsive and working together to achieve results. We'll admit that we're proud of the reputation we've worked diligently to achieve.

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Proven architecture

Our systems have been in operation since 1996 servicing Service Providers across Australia. Built from the ground up to be a scalable, carrier grade billing platform, you can have absolute confidence in its stability and the integrity of your data.

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Modular and flexible

Our systems are modular and highly configurable - they had to be to meet the needs of a diverse range of customers over 20 years. Rely on Active to enable your business as you grow.

Branding

Stand out from the crowd
Display your brand across all customer elements including invoices, emails and online customer portal.
Grow your sales channels by white labelling for resellers and dealers.

Portals

Empower your customers
Our customisable and extensible customer portal gives you the flexibility to service your customers in your own unique way.
Go beyond simply displaying invoices and taking payment.

Quality assurance

Reproducable results
We conquer billing complexity by marrying dedicated, experienced operators with proactive technology.
Methodical and automated quality assurance processes come together to ensure that your bills are produced accurately and go out on time, every time.

We bill

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Fixed Lines

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Mobile

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Services

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Data

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Messaging

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SIP

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Energy

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Inbound

Here is our team

Greg Davids

Founder

Crazy thinker, old time basketballer, board game addict and dodgy guitar player.

Kerry Davids

COO

Knows all the ins and outs. Keeps us smiling.

Eitan Zemack

Systems Analyst

Pragmatic with an uncanny ability to identify issues before they arise, no one manages a project like Eitan.

Darren Dick

Business Development

Driven to serve. Good bloke and life of the party.

Colin Atkinson

Billing Manager

What Col doesn't know about billing isn't worth knowing. Knows stuff not worth knowing. Passionate team builder and colourblind pilot.

Trusted by

We're proud to be associated with Service Providers and Carriers throughout Australia. This is what some of them have to say:
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"It's like hopping out of a Mini into a Mercedes"
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"Next Telecom has been associated with Active Billing since our launch in 2006. We can honestly say without the help and support of the team at Active we would not be where we are today. The team at Active have constantly shown their integrity and commitment to our business and our customers through their actions and insight into our business.
I have no hesitation in recommending Active Billing to any communications service provider looking for an experienced company to manage their customer service, reporting and billing functions."
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"Active Billing has been a great support for our business. We work very well together and our success is mutually beneficial! I highly recommend Active Billing and their services."

Privacy Policy

Active Billing will not collect any information about individuals, except where it is specifically and knowingly provided by them. Information gathered is solely to allow us to provide our services to you. Such information is considered private and will not be made available to third parties, except as required by law.

Active Billing may store the following information so that it can provide services to you and your End Users (hereafter jointly and severally called “You” and or “Your”).

  • Your name, address and other contact information
  • Your current and previous credit card details (in encrypted form)
  • Your account history, including invoices and payments
  • Your internet connection history, including IP addresses
  • Your username and password
  • Other information related to the provision of individual services to You such as IP addresses and other details (“Your Data”)

Active Billing staff, contractors and You may be provided with access to Your Data for the purposes of service provision, billing, issue resolution and audit.

Active Billing stores all information securely on non-publically accessible servers. Access is strictly limited to Active Billing operators and via our interfaces to our customers and their clients. Credit card details are securely encrypted. Rigorous backup procedures are in place to ensure the safety of Your data.

An End User may access their own information on our servers, if you give them permission to do so, for the purposes of account payment, service query, or other functions enabled by you.

Contact Us

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Give us a call

1300 301 731
Mon - Fri, 9:00-17:00

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Our office

24 Australis St
Campbelltown NSW 2560
Australia