We believe in listening, being responsive and working together to achieve results.
We'll admit that we're proud of the reputation we've worked diligently to achieve.
Our systems have been in operation since 1996 servicing Service Providers across Australia.
Built from the ground up to be a scalable, carrier grade billing platform, you can have absolute
confidence in its stability and the integrity of your data.
Our systems are modular and highly configurable - they had to be to meet the needs of a
diverse range of customers over 20 years.
Rely on Active to enable your business as you grow.
Greg has over 30 years of experience in delivering telecommunications billing solutions. A solutions and people focused leader, he is the founder of Active Billing, an old time basketballer and dodgy guitar player.
With over 30 years of experience in architecting and operating billing systems, Kerry has an intimate knowledge of our systems and processes.
She is the heart of Active Billing.
Col has in excess of 30 years of experience in managing telco billing systems, and their teams, for some of the largest carriers in Australia. What he doesn't know about billing isn't worth knowing. Knows stuff not worth knowing. Passionate team builder and colourblind pilot.
Eitan has an extensive history in operating some of the worlds largest billing systems for some of the largest telecommuincations companies across the globe.
Pragmatic with an uncanny ability to identify issues before they arise, no one manages a project like Eitan.
Darren's background is in video conferencing and customer support. He has been a foundational member of the Active Billing team since joining us in 2005. Driven to serve, he brings his passion for customer service to matching clients needs with solutions. Good bloke and life of the party.
Amanda is our type of person. Fiercely capable yet warm and approachable, she's a passionate communicator with over 20 years of experience giving corporations a voice.
When Amanda isn't making us look good, she's giving back to the community through her service on the Board of the local basketball Association. Go Tigers!
We have been working with Active Billing since we started in the Telecommunication industry.
There has never been anything too hard for the team to manage for us.
They are so professional in everything they do and very quick to respond to minor and major issues.
Hats off to Kerry, Greg and all the team for their efforts and support.
I don’t worry about billing anymore as Active Billing always complete our bill runs accurately.
Previously we made the mistake of going with a billing software provider who didn’t back up their promises.
Active Billing is different because they genuinely provide billing as a service.
I've seen and used quite a few billing systems over the years, but nothing compares to Active Billing. Their system is simple to use yet powerful enough to support complex operations and configurations.
Nothing is ever too much trouble for Active Billing. The professionalism and depth of knowledge of their staff is amazing, and I can always rely on their team to go out of their way to find solutions.
I definitely recommend Active Billing to anyone looking for a quality billing service.
Next Telecom has been associated with Active Billing since our launch in 2006.
We can honestly say without the help and support of the team at Active we would not be where we are today.
The team at Active have constantly shown their integrity and commitment to our business and our customers through
their actions and insight into our business.
I have no hesitation in recommending Active Billing to any communications service provider looking
for an experienced company to manage their customer service, reporting and billing functions.
Active Billing will not collect any information about individuals, except where it is specifically and knowingly provided by them. Information gathered is solely to allow us to provide our services to you. Such information is considered private and will not be made available to third parties, except as required by law.
Active Billing may store the following information so that it can provide services to you and your End Users (hereafter jointly and severally called “You” and or “Your”).
Active Billing staff, contractors and You may be provided with access to Your Data for the purposes of service provision, billing, issue resolution and audit.
Active Billing stores all information securely on non-publically accessible servers. Access is strictly limited to Active Billing operators and via our interfaces to our customers and their clients. Credit card details are securely encrypted. Rigorous backup procedures are in place to ensure the safety of Your data.
An End User may access their own information on our servers, if you give them permission to do so, for the purposes of account payment, service query, or other functions enabled by you.
Kiama NSW 2533
Australia
1300 301 731
Mon - Fri 9:00-17:00
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Note that a surcharge of 2.6% + 30c will be applied to your next invoice